Developed, maintained, and supported a broad portfolio of internal web applications and systems integrations supporting student services, administrative operations, and institutional workflows. Designed and implemented custom lifecycle-management and interaction-tracking systems, integrated institutional data with third-party services, and supported migrations and onboarding across multiple ticketing and support platforms. Maintained nearly 50 production applications across a mixed modern and legacy technology stack, including .NET and PHP systems. Responsibilities spanned application logic, database access, API integrations, front-end development, hosting configuration, deployment, troubleshooting, and ongoing production support. Worked across institutional systems including PeopleSoft and Oracle-backed data sources, while maintaining integrations with external services and internal applications. Supported both new development and long-lived production systems requiring compatibility across multiple frameworks, hosting models, and generations of application architecture.

Built, developed, and maintained high-volume software robots used to capture job-posting data at scale for aggregation into statistical and unemployment-related databases. Created or updated an average of 20–30 data-collection bots per day, prioritizing targets according to rotating lifecycle schedules, historical performance, reliability, and data-quality metrics. Monitored bot performance and maintained existing automation as source websites, page structures, and collection requirements changed. Investigated collection failures and data-quality issues, then modified extraction logic to restore reliable operation. Performed large-scale data validation across targeted portions of the collected dataset, identifying malformed, incomplete, duplicated, or otherwise questionable records and correcting collection behavior where necessary. Maintained a strong focus on both throughput and data quality, balancing rapid bot development with collection accuracy, reliability, and the usefulness of the resulting data for downstream aggregation and statistical analysis.

Supported the day-to-day technology needs of a small call center as the junior member of a two-person IT operation. Provided primary IT coverage during the evening shift, with several hours of overlap with the IT manager for handoff, coordination, and escalation of ongoing issues. Developed and maintained internal software systems used by company executives and sales agents. Work included C# application development, JavaScript client development, maintenance of web-based systems, application deployment, IIS and IIS Express configuration, MySQL-backed applications, LDAP integration, and support of existing internal tools. Provided workstation and end-user support for approximately 45 computers shared by roughly 80 sales agents across two shifts. Responsibilities included troubleshooting hardware and software issues, maintaining workstation availability, resolving account and application problems, tracking equipment, and handling routine operational issues during evening operations. Combined junior application development with hands-on systems administration and user support, including independent troubleshooting, software maintenance, development work, and response to IT issues affecting call-center operations.

Responsible for final check of order completeness and correctness as well as general cleaning, stocking, cash, errand running, and prep duties

Investigated life insurance claims for indicators of fraud, inconsistencies, and misrepresentation. Reviewed claim documentation and supporting records, verified submitted information, researched discrepancies, and evaluated findings to support claims validation and fraud-detection efforts.

Maintained a high-volume medical records archive containing approximately 50,000 patient charts, ensuring records were organized, accessible, and stored in an orderly and consistent manner. Sorted, catalogued, retrieved, and refiled physical patient records, supporting timely access to documentation for clinical and administrative staff. Reviewed charts to identify older or nonessential materials eligible for removal from the primary active record in accordance with established office practices, helping keep active charts manageable and current. Provided general operational support to Medical Assistant staff during lunches, holidays, and other coverage gaps, performing assigned non-clinical or support tasks as directed.

Handled guest check-in and check-out, responded to general guest needs, resolved common service issues, and provided local information and recommendations. Supported front-desk operations throughout the shift, including reservations, guest requests, payment handling, and coordination with other hotel functions as needed. Completed nightly financial close procedures, including batch processing, account reconciliation, balancing transactions, and preparing the front desk for the following business day.

Handled guest check-in and check-out, responded to general guest needs, resolved common service issues, and provided local information and recommendations. Supported front-desk operations throughout the shift, including reservations, guest requests, payment handling, and coordination with other hotel functions as needed. Completed nightly financial close procedures, including batch processing, account reconciliation, balancing transactions, and preparing the front desk for the following business day.

Handled guest check-in and check-out, responded to general guest needs, resolved common service issues, and provided local information and recommendations. Supported routine front-desk operations, including reservations, guest requests, payment handling, and coordination with other hotel functions as needed.

Duties included answering phones, attending the front desk, fetching, finishing and expediting food orders as well as final delivery as required.

Responsible for scheduling medical transportation through client's health insurance benefits, ensuring the benefits allowed haven't been exceeded as well as handling situations where it was.

Morning Prep work slicing 20 lbs turkey, 10 lbs ham, 10 lbs roast beef, and lbs each of various cheeses Days work included attending to cook lines, keeping clean organized and food moving. End of shift duties included dishes, ice runs, trash runs, etc.

Responsible for scheduling medical transportation through client's health insurance benefits, ensuring the benefits allowed haven't been exceeded as well as handling situations where it was.

Duties included answering phones, attending the front desk, fetching, finishing and expediting food orders as well as final delivery as required.

Contacted customers selling credit card APR Negotiations

Attended to customer cars as they left the car wash tunnel, drying, applying finishing touches, etc. Long days in the sun.

Responsible for selling computers, video games, etc. and running cash and cashier duties on occasion.

Operated Bumper Boats / Go Karts on the Outdoor portion ensuring guest safety and satisfaction.